Kyverna Therapeutics is a patient-centered, clinical-stage biopharmaceutical company developing cell therapies for patients suffering from autoimmune diseases. Guided by our core values, Stay True to Why, Collaborate to Accelerate, Lead with Clarity, Boldly Innovative, and Own the Outcome, we are committed to transforming the future of treatment for autoimmune disease. Join us at the forefront of cell therapy innovation and help redefine what’s possible.

Position Overview

Kyverna is seeking a Director of Training, Global Medical Affairs, responsible for designing and leading a comprehensive, phase-appropriate training strategy to support highly specialized Medical and Commercial field teams responsible for commercializing miv-cel and other pipeline assets. The Director will build a training infrastructure that ensures Medical and Commercial teams are scientifically rigorous, operationally fluent, and compliant in highly regulated, chain-of-identity–dependent treatment models. The successful candidate will establish scalable onboarding, certification, and continuous capability development programs that integrate clinical science, CMC fundamentals, and post-marketing surveillance obligations unique to advanced therapies.

Department: Medical Affairs

Reports to: Sr. Scientific Director, Medical Affairs

Location: Remote

Travel: Approximately 15%

Responsibilities

• Develop and execute a global training strategy tailored to cell therapy programs across clinical and commercial stages.
• Build role-specific onboarding, certification, and continuous learning pathways for Medical and Commercial teams and other teams as appropriate.
• Independently design and develop training content while overseeing and leveraging support from external vendors.
• Deliver comprehensive training—including disease state education, unmet medical needs, CAR T product design and manufacturing, clinical data, safety monitoring and management, and competitive landscape.
• Plan and lead virtual and onsite onboarding and refresher programs for Medical and Commercial field teams and other teams within the organization as appropriate
• Partner cross-functionally with Medical Affairs, Clinical Development, CMC, Regulatory, Quality, Commercial, and Patient Services to align training with launch readiness and lifecycle strategy.
• Ensure all training materials and certification processes meet FDA, EMA, and global compliance standards.
• Develop and implement learning systems and training analytics, establishing KPIs to measure competency, certification, and launch preparedness.
• Partner with HR on establishing company-wide onboarding programs for new employee orientation on Kyverna’s products and programs

Qualifications

• Advanced degree required (APN, PharmD, PhD, MD, or equivalent).
• 10+ years in biotechnology or pharmaceutical industry.
• Minimum 5 years in Medical Affairs leadership or Medical Training roles.
• Direct experience in cell therapy and/or gene therapy strongly preferred.
• Neuroscience, neurology, and/or immunology experience strongly preferred.
• Experience supporting launch of advanced therapies strongly preferred.
• Strong knowledge of regulatory and compliance frameworks in advanced modalities.
• Demonstrated ability to build infrastructure in clinical-stage or scaling biotech environments.
• Excellent communication skills, cross-functional partnership, and the ability to manage complexity in fast-paced, resource-conscious environments.

The national salary range for this position is from $210,000 to $245,000 USD annually. This salary range is an estimate of what we reasonably expect to pay for this posted position, and the actual salary may vary based on various factors, including without limitation individual education, experience, tenure, skills and abilities, as well as internal equity and alignment with market data.  This position is also eligible for bonus, benefits, and participation in Company’s stock plan.

Head of Customer EducationHi, I’m Casey, and I lead Customer Success Management and Customer Education at Ashby. I’m excited to be hiring our Head of Education at Ashby — a...

Head of Customer Education

Hi, I’m Casey, and I lead Customer Success Management and Customer Education at Ashby. I’m excited to be hiring our Head of Education at Ashby — a role that will drive forward our Recruiting Operations Consulting, Academy, and Product Enablement functions. You’ll inherit a team of strong, motivated people and take on the work of further unifying them under a coherent educational strategy: one that serves customers directly through consulting engagements and Academy programs, and serves Ashby internally through how we train and enable our GTM teams to teach, demo, and demonstrate the value of Ashby.

About This Role

The goal of our Education team is to act as a CSM for every customer and GTM employee. We are principled in how we operate and create content and experiences that are truly useful to our audience. Our Academy consists of public-facing content and digital programs that aim to meet customers where they are — whether that’s a Recruiting Manager just getting started with Ashby or a Head of Talent looking to improve Quality of Hire. Our RecOps Consulting team brings deep operational expertise to customers who need more than product guidance, through both 1:1 and scaled experiences. And our Product Enablement function exists to close the gap between what the product can do and what CS and sales teams can confidently apply in practice.

As Head of Education, you’ll manage across all three of these functions and own the operating model that ties them together. At the start, this will mean being close to the work — managing ICs alongside early leaders and building out the leadership layer over time as the organization scales.

Day-to-day, this looks like:

• RecOps Consulting

  • Overseeing RecOps Consulting, ensuring 1:1 customer engagements are driving real value, and that insights from direct consulting work find their way into Academy content rather than staying locked in individual engagements.

  • Partnering with Professional Services on scoping and delivering paid RecOps engagements — including how packages are structured, where the line sits between complimentary and paid work, and how the consulting model evolves by segment.

• Academy

  • Partnering with the Manager of Academy on content strategy — what gets built, how it’s organized, and how the library evolves as the product and customer base grow.

  • Building out new Academy programs, including a product certification path, centralizing the webinar function under CE, and launching a Digital Programs capability that brings education directly to customers through in-app and email experiences.

• Product Enablement

  • Building out Product Enablement as a distinct function — translating the last 20% of product context for CSMs and AEs, addressing the continuous shipping problem for our field teams, and designing a new hire onboarding experience that’s more durable than what we have today.

• Team

  • Building the operating infrastructure that lets all three functions scale: intake processes, engagement frameworks, capacity planning, and the connective tissue that keeps the functions working together rather than in parallel.

  • While you’ll start by managing a mix of Managers and ICs across Consulting and Academy, you’ll be responsible for identifying where additional layers are needed to effectively scale the org — either by developing from within or hiring externally.

  • Representing CE externally through webinars, industry events, and customer sessions — and synthesizing what you hear back into credible, specific product feedback.

There isn’t one standard background that defines success in this role. If your experience includes building and scaling Recruiting Operations, Customer Success, or Customer Education functions, we’d encourage you to apply.

You Could Be a Great Fit If

• You think from first principles about education. You’re skeptical of “best practices” as a starting point and more interested in what actually serves the specific audience in front of you — whether that’s a recruiter trying to figure out offer approvals or a CSM trying to explain a product release.

• You’re a strong leader of leaders. You develop the people beneath you deliberately, hold a high bar without micromanaging, and create an environment where your team does their best work.

• You think in operating models. You can look at three distinct functions and figure out what they need to share, where they need to stay separate, and how to build systems without over-engineering.

• You’re energized by being close to the work. While you’ll eventually have a leadership team in place, you’ll start by directly managing our RecOps Consultants and Academy team.

• You build strong cross-functional relationships. You’ll need to partner closely with leadership counterparts across CS, Sales, Product, and Marketing — and the ability to show up as a credible, collaborative peer in those conversations is as important as what you build within CE.

• You’re comfortable with ambiguity and motivated by building. This is not a standard Education role and the team is still early — we need someone who can figure out how we scale and help build toward that.

• You communicate with clarity and operate well in a writing-heavy culture. At Ashby, proposals, frameworks, and documentation are how decisions get made and work moves forward.

• You think carefully about the full customer spectrum — from the team of one setting up their first ATS to the enterprise org navigating complex integrations — and can build programs that serve both without defaulting to just one end.

• You’re comfortable hopping into new tools and figuring them out. You won’t necessarily be building, but you’ll engage directly enough to support your team — whether that’s understanding how an in-product journey gets configured or evaluating a new LMS feature.

• You have a perspective on how consulting fits into an education strategy — where 1:1 expertise should scale into content, where it shouldn’t, and how the two motions reinforce each other.

You Might Not Be a Great Fit If

• You prefer to set strategy and hand it off. This role requires staying close enough to the work to build the systems and infrastructure that support it — not just directing others toward a vision and stepping back.

• You’re not comfortable in front of customers. There will be moments where you’re supporting a RecOps Consulting engagement in a leadership capacity, or take the stage during an Ashby-hosted event.

• You don’t enjoy reviewing content. You’ll be the final bar for what the team publishes and the experiences they create, and that means staying close enough to the work to know when something isn’t ready.

• You rely on industry playbooks to tell you what an education function should look like. We have strong opinions about what effective CE should be, and we’re looking for someone who is principled and will build from first principles.

• You find it hard to thrive when the scope is shifting. This function is constantly evolving as business needs shift, and you’ll need to be genuinely energized by that rather than stabilized by a fixed remit.

Interview Process

• Recruiter Screen — 30 minutes

• Hiring Manager Interview with Global Head of Customer Success — 45 minutes

• Presentation with CE team leads and cross-functional partners — 60 minutes

• Final Panel:

  • VP of CS — 30 minutes

  • CEO Interview — 30 minutes

  • Closing Questions — 15 minutes

Benefits

• Opportunity to work with a talented and passionate team.

• 10-year exercise window for stock options. You shouldn’t feel pressure to purchase stock options if you leave Ashby — do it when you feel financially comfortable.

• Unlimited PTO with four weeks recommended per year. Expect “Vacation?” in our one-on-one agenda until you start taking it!

• Twelve weeks of fully paid family leave in the US. We plan to expand this to employees in other countries as situations arise.

• Generous equipment, software, and office furniture budget. Get what you need to be happy and productive!

• $100/month education budget with more expensive items (like conferences) covered with manager approval.

• If you’re in the US, top-notch health insurance for you and your dependents with all premiums covered by us, and an automatic 401k match.

Ashby provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or gender expression. We are committed to a diverse and inclusive workforce and welcome people from all backgrounds, experiences, perspectives, and abilities.

Ashby is committed to a fair and transparent hiring process. We confirm that this advertisement is for an active, existing vacancy within our organization. Please be advised that we may use artificial intelligence-driven tools to assist our recruitment team in screening, assessing, and selecting candidates for this position.

Company DescriptionChamberlainWith more than 135 years of history in healthcare education and as the largest nursing school in the country, Chamberlain University is committed to delivering a high-value education that...

Correlation One is the largest provider of AI and data workforce development programs globally, having trained over 500,000 professionals across 11 countries. As the largest training provider for Amazon Career Choice, and a growing partner to state governments building registered apprenticeship programs, Correlation One sits at the intersection of employer talent needs and scalable workforce training.

We work with Fortune 500 enterprises, federal and state government agencies, and leading employers to close skills gaps in AI, data analytics, cybersecurity, and operations leadership. Our programs produce job-ready graduates who are prepared to contribute from day one.

What you’ll do:

• Deliver engaging, effective live sessions (virtual, via Microsoft Teams) covering AI-augmented full-stack development: agentic workflows, spec-driven development, Claude Code, GitHub Copilot, governance and compliance in AI-assisted engineering
• Adapt delivery based on both evolving content (the underlying engineering platform is being built in parallel) and learner needs — reading the room to calibrate depth for beginners vs. more advanced participants
• Review pre-work to understand where the cohort is struggling, then focus live time on the hard parts
• Collaborate with SMEs and curriculum designers to stay current on what’s being taught and why

What we need from you:

• Credibility in front of senior full-stack engineers at an enterprise. Engineers quickly lose trust in instructors who lack real technical depth, so you need to be someone they respect as a peer.
• Strong live facilitation — pacing, energy, reading the room, handling off-script questions
• Experience delivering multi-week technical training to software engineers (not one-off talks)
• Software engineering background. You don’t need to be the deepest agentic AI expert, but you need enough technical fluency to teach the material and answer questions on the fly.
• Familiarity with AI coding tools (Claude Code, Copilot, Cursor, or similar)

Nice to have:

• Experience teaching AI/ML or agentic development topics
• Developer relations or technical education background
• Experience in regulated industries

Logistics:

• Remote delivery via Microsoft Teams
• Must be available for consistent synchronous blocks during US Pacific time for 12 weeks (~October 2026 through January 2027)
• You’ll be supported by our SME team on content — this is a delivery role, not a design role, though your in-room feedback shapes future content

Timeline: Briefing ~September 2026. Delivery ~October 2026 through January 2027. Potential for continued engagement as the program scales.

Correlation One’s Commitment

Correlation One is proud to be an Equal Opportunity Employer and is committed to providing equal opportunity for all employees and applicants. Correlation One provides a work environment free of discrimination and harassment. Employment decisions at Correlation One are based solely on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, or any other status protected by the laws or regulations in the locations where we operate. We encourage applicants to bring their unique skills, experiences, and outlook to our work environment.

Correlation One is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Correlation One strives to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidates@correlation-one.com.

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