About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage...

About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from...

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability...

Headquarters: Remote-US

Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.

Work is being redesigned, and Airtable is built for that moment: the same platform humans run their most critical workflows on is where agents now operate alongside them. Professional Services is where that redesign happens.   The Senior Solutions Architect leads it. You hear a customer describe their problem and see the organizational design question underneath it. You bring a point of view early, design solutions that hold through delivery, and stay accountable for outcomes, not just recommendations. Depending on the engagement, you may own solution design, contribute to the build, lead delivery coordination, or all three.

What you'll do

• Push to recommendations faster. Within the first engagements you are shaping direction and identifying where business processes need to change, not just mapping requirements. Enhanced handoffs and early POVs are how we create value at enterprise scale.
• Recommend changes beyond the platform when the engagement calls for it: process redesign, workflow ownership, how work moves between teams and between humans and agents.
• Design end-to-end solutions that translate existing enterprise workflows into architectures where humans and agents operate together.
• Identify where agentic workflows create real leverage and design the handoffs that make them reliable in production.
• Navigate organizational complexity: build coalitions, manage stakeholders with competing priorities, and find the internal champions who sustain momentum.
• Create reusable solution patterns and reference architectures that extend impact beyond individual engagements.
• Stay involved through delivery. Adapt the design as customer reality evolves. Hold accountability for what gets built.

Who you are

• AI is embedded in how you work, not something you reach for on select tasks. You use AI tools to compress your own output: generating solution blueprints, structuring discovery, drafting documentation, prototyping automation logic. You have designed agentic workflows in practice, making decisions about model selection, prompt architecture, human-in-the-loop checkpoints, and where AI should not be trusted without oversight. You walk into a customer engagement and immediately identify where agentic systems create leverage versus where they introduce risk the customer isn't ready to manage.
• You have a business process transformation background. You have led engagements where the deliverable was a change in how an organization operates, not just a software deployment.
• 7+ years in client-facing delivery, consulting, or enterprise transformation, with a track record of leading complex engagements at VP and C-suite level.
• Professional services or management consulting background. You know what it means to deliver to a statement of work and be accountable for outcomes.
• You communicate across the full room: C-level sponsors, technical stakeholders, and the business SMEs whose daily work is changing. You know what each audience needs to hear and how to earn their trust.
• You hear what a customer is not saying as clearly as what they are, and you bring a point of view on what they should do, not just what the options are.
• Enterprise scale: thousands of users, multi-business unit complexity, compliance and security requirements that shape what can be built and when.

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation. To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

For work locations in the San Francisco Bay Area, Seattle, Los Angeles, and New York, the on-target earnings range for this role is:$170,000—$236,900 USDFor all other work locations (including remote), the on-target earnings range for this role is:$153,000—$213,200 USD

Please see our Privacy Notice for details regarding Airtable’s collection and use of personal data relating to the application and recruitment process by clicking here.

For applicants that live in or have a link to Australia, please see this Privacy Collection Statement for details regarding Airtable's collection and use of personal data relating to the application and recruitment process.

Stay Safe from Job Scams
All official Airtable communication will come from an @airtable.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at hr@airtable.com. Learn more about avoiding job scams here.

To apply: https://weworkremotely.com/remote-jobs/airtable-senior-solutions-architect-west-coast

Headquarters: San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

We’re looking for a Customer Support Systems & Analytics Architect to own the data strategy and reporting function within the Customer Support organisation at Mercury. As our operations grow in complexity—spanning multiple channels, an expanding BPO model, and sophisticated AI automation—we are moving away from fragmented, project-based data support toward a model of holistic ownership.

In this role, you will be responsible for how we capture, structure, and connect data across our CS systems - including Zendesk and our AI Agent - to drive informed decision-making across the team. You will ensure our systems are configured in a way that produces reliable, high-quality data, and you will translate that data into actionable insights for CS leadership and stakeholders. You’ll sit at the intersection of data, operations, and customer experience, partnering closely with CS leadership, Strategy and Ops, and cross-functional teams like Data to make sure our reporting infrastructure is built to scale. Your work will be foundational to how the CS organisation measures performance, identifies opportunities, and drives decision-making.

 

Key Responsibilities

• Unified reporting and analytics: Actively build and maintain reports and dashboards that give the CS organisation clear visibility into key performance metrics, trends, and performance across channels, teams and projects  - from our internal Support team to our BPO partners. 
• CS Systems configuration and data governance: Work closely with systems admins to advise on the structural setup of our Zendesk instance across customer-facing teams, ensuring it is configured to generate clean, consistent, and reliable data while maintaining secure systems and efficient workflows.
• Data hygiene standards: Define and enforce standards for how data is captured across CS systems so that reporting is accurate, trustworthy, and reproducible
• AI automation data oversight: Monitor and analyse data from our AI chatbot, ensuring it is tracked in a way that supports quality reviews and decision-making across the CS organisation
• Insights to action: Translate raw data and reporting into clear recommendations that help CS leadership make decisions on resourcing, tooling, process improvements, and strategy
• Stakeholder support: Partner with cross-functional partners in areas like Product, Data and Strategic Finance to understand their data needs and deliver reporting that supports their goals
• Systems evaluation: Assess the data capabilities of existing and new CS tools, and make recommendations on how to optimise our systems stack for better reporting outcomes
• Process documentation: Document data structures, reporting methodologies, and system configurations to ensure institutional knowledge is retained and accessible across the team

What You Bring to the Table

• 5-8 years of experience in a data analyst, business intelligence, or systems analyst role, ideally within a customer support or operations environment
• Hands-on experience with Zendesk administration and configuration, including views, fields, triggers, and reporting, as well as using Zendesk Analytics to build reports and dashboards
• Fluency in SQL and experience working with data and BI tools such as Omni, Metabase, or similar
• Strong analytical thinking with the ability to turn complex datasets into clear, actionable insights
• Experience building and maintaining dashboards and reports for non-technical stakeholders
• Deep understanding of data hygiene principles and how system configuration impacts data quality
• Excellent communication skills, with the ability to present data findings clearly to stakeholders at all levels
• Collaborative mindset with experience working cross-functionally across teams such as Operations, Product, and Engineering

The Ideal Candidate Will Also Have

• Experience working with AI chatbot or conversational analytics platforms
• Familiarity with other CS tools such as Intercom, Guru, or Rippit (formerly known as MaestroQA)
• Experience working in a high-growth SaaS or fintech environment
• Background in supporting data-driven workforce planning or CS strategy initiatives

 

The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $154,200 - $192,800
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,800 - $173,500
• Canadian employees (any location): CAD $145,800 - $182,200

 

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-AS1

 

To apply: https://weworkremotely.com/remote-jobs/mercury-customer-support-systems-analytics-architect

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong.

GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet.

The application window will be open until at least August 16th, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description:

In the GFiber Finance Operations team, you will operate in a dynamic environment where you will take ownership of processes, optimizing them and addressing challenges within our business operations.

This team is responsible for key functions such as Procure to Pay, Travel and Expenses, Order to Cash, and Revenue Assurance. You demonstrate exceptional performance in enhancing operational efficiency and scalability while possessing a thorough understanding of business processes and their underlying systems. Your attention to detail ensures the quality of our operations, and you proactively work to mitigate operational risks. You will collaborate with our outsourcing partners, suppliers, and cross-functional teams, including Google Procurement, Accounting, and all functional buyers within GFiber.

In this role, you’ll:

1. Strategic AP Centralization & Vertical Governance

• Lead the end-to-end centralization and stabilization of diverse corporate verticals into the core P2P framework.
• Navigate organizational ambiguity to design, map, and implement unified, standardized ingestion and payment workflows across newly absorbed business lines.
• Act as the primary internal consultant and business partner to cross-functional leadership, aligning decentralized departmental needs with corporate financial controls.

2. Payment Operations & Card Management

• Oversee comprehensive global Accounts Payable and payment operations, establishing best-in-class metrics for accuracy, cycle time, and vendor satisfaction.
• Take ultimate ownership of advanced payment exceptions, identifying root causes of bank, settlement, or technical integration failures and implementing definitive solutions.
• Manage the corporate virtual card process to maximize rebate captures, tighten financial security, and optimize working capital deployment.

3. System Ownership, Defect Resolution & AI Innovation

• Serve as the functional business owner for our core P2P systems, driving the transition, optimization, of our unified SAP & CoupaP2P ecosystem.
• Proactively drive system enhancements and critical software defects to resolution; actively partner with IT, Engineering, and software vendors to troubleshoot technical bugs rather than just logging tickets.
• Evaluate, pioneer, and leverage AI capabilities—including automated invoice ingestion, smart matching engines, and intelligent fraud detection—to scale operations horizontally without expanding human overhead.

4. Process Improvement & Continuous Optimization

• Cultivate a culture of continuous process improvement, continuously evaluating existing workflows to strip out waste, automate repetitive tasks, and design lean operational playbooks.
• Establish, monitor, and report on advanced operational KPIs, scaling the department from a reactive queue-management team to a proactive model of operational excellence.

At a minimum we’d like you to have:

• Bachelor’s degree in Finance, a related field, or equivalent practical experience.
• 7 years of comprehensive, progressive experience in Procure-to-Pay (P2P), Accounts Payable management, or Financial Operations.
• 7 years of experience utilizing, configuring and implementing SAP is required.
• 5 years of experience managing Accounts Payable (AP) operations and offshore vendor relationships to ensure efficient, accurate processing and service delivery.

It’s preferred if you have:

• 7 years of experience configuring, implementing, and optimizing Coupa Procure-to-Pay systems to drive overall workflow efficiency.
• Demonstrates a high degree of autonomy, setting strategic priorities, executing complex projects, and driving cross-functional alignment without direct oversight.
• Proven ability to navigate fluid environments by taking unstructured or broken processes and building scalable, compliant operational frameworks.
• Leverages modern technologies like AI, automation, and OCR to identify technical system enhancements, resolve software defects, and streamline financial workflows.
• Combines exceptional attention to detail and strong interpersonal skills with a proven track record of managing competing priorities and resolving complex challenges.

The US base salary range for this full-time position is between $121,600 - $177,800 + bonus + benefits. As pay varies by location, your recruiter will share more about the specific salary range for your targeted location during the hiring process.

#LI-DNI

GFiber is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, citizenship, marital status, disability or Veteran status. Disclosure is voluntary, and this information will be kept confidential in compliance with Google’s Candidate Privacy Policy. For more information please refer to our Equal Employment Opportunity Policy and the EEOC’s “Know your rights: workplace discrimination is illegal” (PDF).

It’s important to us to create an accessible, inclusive workplace for everyone. If you have a need that requires accommodation, please let us know by completing ouraccommodations for applicants form. Our candidate accommodations team will then connect with you to confidentially discuss your options.

Imunify360 Security Suite is a product of CloudLinux Inc., the maker of the #1 OS in security and stability for hosting providers. Imunify is an innovative security solution designed specifically for shared and VPS/Dedicated servers. The automated, easy-to-use solution with the six-layer approach to security delivers comprehensive and complete attack prevention. Check out our website for more information: imunify360.com

We are looking for an experienced AI Pipeline Engineer to own the automated pipelines that turn threat intelligence into shipped protection for tens of millions of websites.

When a new vulnerability appears, a chain of automated systems has to notice it, obtain the vulnerable source, produce WAF rules, generate tests, prove the rules work and don’t break legitimate traffic, and roll it out across tens of millions of websites; then watch production hard enough to pull it back automatically if it misbehaves. Today that chain exists and runs 24⁄7, and a single unreliable link could cost customers their protection. We are looking for a strong Engineer to expand it rapidly while keeping it reliable and transparent. This involves solving hard engineering problems, working with data at scale, in a world with many surprises.

This is not an analyst role and not a research role, but additional experience in this domain is welcome. What we need is someone who builds systems that keep working: complex logic underneath, boring and reliable on the outside. The position is fully remote with flexible hours, allowing you to plan your day and work from anywhere in the world.

What you would own

Systems that are in production today and need to grow considerably:

• The automated protection pipeline — the chain from threat intelligence to a validated, deployed rule. Multi-stage, largely autonomous, and required to finish inside a fixed time window every day.
• Progressive release automation — rolling protection out across the fleet in controlled stages, with automated guardrails that hold or roll back a stage without a human in the loop.
• Quality gates — deciding, from live production signal, whether something we shipped is doing harm, and acting on that before it reaches the next stage. Errors are costly in both directions: miss a problem and customer sites break; over-correct and protection is silently removed.
• CI at scale — validation that stands up real, disposable environments across a large matrix of software versions and configurations, and returns a trustworthy verdict fast enough to stay inside the release window.
• LLM orchestration and cost control — several subsystems are driven by AI agents inside purpose-built harnesses, with evaluation, budgets and spend accounting as load-bearing components.
• Observability and alerting across all of it — the pipelines are expected to report their own condition, prove they are healthy, and escalate on their own.

This runs on top of a petabyte-scale threat-intelligence store and live telemetry from more than 60 million websites, under strict end-to-end latency budgets measured in hours. The failure mode we care most about eliminating is a budget missed silently.

We will go into the specifics during the interview process.

Key responsibilities

• Designing, building and operating the automated pipelines described above, end to end;
• Turning fragile multi-stage batch jobs into resumable, idempotent, observable systems with explicit state machines and recovery paths;
• Defining and enforcing latency budgets and SLOs per stage, and making violations visible and actionable rather than silent;
• Building the observability layer — metrics, dashboards, alerting and health gates — so the pipeline reports its own condition instead of needing someone to go and look;
• Designing and implementing guardrails: automatic hold and rollback, blast-radius limits, kill switches, and safe-by-default behavior when an upstream dependency is unavailable;
• Making the systems low-maintenance: eliminating manual steps, removing standing human babysitting, and reducing the operational surface rather than adding to it;
• Writing and maintaining unit and integration tests for logic that is genuinely hard to test — concurrency, partial failure, external API flakiness, multi-stage state;
• Investigating and resolving complex issues across ClickHouse, GitLab CI, S3/object storage, Prometheus/Grafana and third-party APIs;
• Collaborating with the security analysts and the Server team on architecture, and pushing back when a proposed design will not survive contact with production.

To thrive in this role, you should have:

• 5+ years of professional backend / platform / infrastructure engineering experience;
• Demonstrable experience building and operating multi-stage data or automation pipelines — CI/CD systems, ETL/ELT, build and release automation, job orchestration, ML/data platforms, or similar. This is the single most important requirement. We will ask you to walk us through one in detail;
• Real depth in at least one of Python, Go or Rust. We use all three, and we are not hiring a language specialist — which one you bring genuinely does not matter. Depth is simply how we verify the experience behind it is real, so expect specific questions about systems you have designed and shipped: why they are shaped the way they are, how they behave under failure, and what you would build differently today;
• Systems design judgement, more than raw coding throughput. The difficult part of this role is deciding what to build, working out where it will break, and making it prove its own correctness — not volume of code produced;
• Practical experience with workflow orchestration and job scheduling (Airflow, Temporal, Prefect, Dagster, Argo, custom schedulers — whatever you have actually run in production);
• A working instinct for reliability engineering : idempotency, retries with backoff, exactly-once vs at-least-once, checkpointing and resumability, graceful degradation, backpressure, and safe handling of partial failure;
• Hands-on observability experience — Prometheus/Grafana, LGTM stack, or equivalent — including designing metrics rather than only consuming dashboards someone else built;
• Deep CI/CD experience, ideally GitLab CI including dynamic/child pipelines and self-hosted runners; comfort with Docker and container-based test environments;
• Experience with object storage (S3/Ceph or equivalent) and with large-scale analytical stores — ClickHouse or another columnar database;
• Comfort designing state machines and long-running processes that survive restarts, and reasoning about concurrency across multiple in-flight rollouts;
• Excellent debugging skills across system, network and data layers;
• Strong communication skills and comfort working in a distributed team;
• At least upper-intermediate proficiency in spoken and written English.

Nice to have:

• Experience with progressive delivery — canary and percentage-based rollouts, feature flags, automated rollback, blast-radius control;
• Experience running AI/LLM systems in production , particularly cost control, token accounting, evaluation harnesses, and dealing with non-deterministic components inside a deterministic pipeline;
• Experience with fleet-scale telemetry and with building quality gates on top of noisy production signal;
• Familiarity with WordPress, PHP, or WAF/ModSecurity concepts;
• Experience with configuration management (Ansible, Puppet, Salt) and with Linux service operations.

You do not need a cybersecurity background. Most of the hard problems here are orchestration, reliability, correctness under concurrency and observability. Domain knowledge is learnable and we have specialists to learn it from — pipeline engineering judgement is what we cannot substitute.

We value engineers who are:

• Curious and fearless problem solvers — not afraid to dig into existing systems, investigate root causes, and propose improvements;
• Sceptical by default — who ask what would falsify a conclusion before acting on it, and who trust measurements over plausible reasoning;
• Pragmatic and detail-oriented — focused on building reliable, maintainable systems, and allergic to solutions that require a human to remember something;
• Owners — comfortable being the person accountable for whether a pipeline ran correctly last night;
• Effective communicators — able to articulate ideas clearly, exchange feedback constructively, and foster collaboration across teams;
• Engaging and proactive — contributing energy, initiative, and a positive presence that strengthens team culture.

What’s in it for you?

• A strong focus on professional development with opportunities for learning and growth: interesting and challenging projects, mentor and other knowledge-exchange programs;
• Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
• Compensation for private medical insurance;
• Co-working and gym/sports reimbursement;
• The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.

By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy, which provides detailed information on how we maintain and handle your data.

To learn the Hiring Ranges for this position, please select your location from the Apply Now dropdown menu.

To learn more about our Hiring Range System, please click this link.

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

Our Global Talent Acquisition Operations team architect and execute hiring strategies that power Mozilla’s growth across commercial, product, and mission-aligned business units. As a Senior GTM Recruiter (P4) in the UK, you will drive full-lifecycle recruitment for critical Go-To-Market and commercial functions across EMEA and international regions. You will act as a trusted strategic advisor to senior stakeholders, scaling pipelines for high-impact revenue, marketing, sales, and business development roles.

What you’ll do:

• Drive Full-Lifecycle GTM Hiring: Lead full-cycle recruitment for complex Go-To-Market functions—including Sales, Enterprise Business Development, Product Marketing, Commercial Partnerships, and Customer Success—delivering high-performing talent across EMEA and global markets.
• Execute Strategic Sourcing & Pipeline Engineering: Architect multi-channel candidate attraction strategies using HireEZ, LinkedIn Recruiter, and specialized talent communities to build diverse, high-converting pipelines for niche commercial profiles.
• Partner as a P4 Subject Matter Expert: Provide data-backed talent intelligence and market insights to senior GTM leaders, driving requisition alignment, calibrated scorecards, structured interview loops, and compensation strategy.
• Manage Advanced Negotiations & Offer Execution: Structure and negotiate complex, region-specific international offers, navigating UK/EMEA statutory requirements, equity components, and competitive counter-offer scenarios.
• Optimize ATS Hygiene & Operational Metrics: Maintain strict Greenhouse ATS data integrity, track funnel analytics (Time-to-Fill, Source Yield, Offer Acceptance Rates), and drive continuous hiring-process optimizations in line with global TA standards.

What you’ll bring:

• 5+ years of full-cycle recruiting experience with a focus on Go-To-Market, Commercial, or Revenue-generating roles in high-growth technology or SaaS environments.

• Proven track record of sourcing and closing senior-level commercial talent (e.g., Enterprise Sales, Commercial Partnerships, Product Marketing) within the UK and EMEA markets.

• Expertise with recruitment technologies and operations, including Greenhouse ATS, HireEZ, LinkedIn Recruiter, and data-driven pipeline analytics

• Strong understanding of UK and European labor compliance, contract worker models, IR35 nuances, and regional offer structuring.

• Demonstrated expertise in structured, competency-based interviewing methodologies (e.g., Interview Edge) to evaluate technical proficiency and mitigate hiring bias

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group:

#LI-REMOTE

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See Yourself at Twilio

Join the team as Twilio’s next Senior HRBP Manager, GTM – Strategic Growth, Partners & Sales Enablement.

About the Job We are looking for a Senior HRBP, Manager who turns people’s strategy into business impact.

You thrive at the intersection of Go-To-Market strategy, partner ecosystems, sales enablement, operations, strategic growth, and carrier relations. You are energized by complex global organizations and see yourself as a trusted advisor to senior executives—partnering directly with 1 SVP and 4 VPs across Industry Relations & Strategic Growth (IR&SG), Partners, and GTM Operations and Sales Enablement (GTM SOE)—driving workforce strategies that scale teams, enhance operational performance, and shape culture across a globally distributed organization of ~175 employees.

This role is for someone who goes beyond traditional HR operations. You understand how specialized talent across IR&SG, Partners, and GTM SOE fuel business growth, and you have a proven track record of designing strategies that attract, develop, and retain high-impact professionals across global teams (spanning NAMER, APJ, LATAM, and EMEA).

You are fluent in leveraging data, analytics, AI, and automation insights—using them to anticipate talent needs, guide organizational design, and influence systemic change. You thrive in fast-moving, evolving environments, translating complex workforce insights into clear action and aligning executive stakeholders across regions to achieve measurable business outcomes.

This is an Individual Contributor role with high executive visibility and global influence, perfect for someone who excels at cross-functional collaboration, shaping high-performing cultures, and driving organizational effectiveness at scale. If you see yourself as a strategic partner, business-savvy advisor, and driver of workforce transformation, this is the role for you!

Responsibilities

As a trusted HRBP advisor to our SVP and VP leaders across Industry Relations & Strategic Growth (IR&SG), Partners, and GTM Operations and Sales Enablement (GTM SOE), you will

Strategic Partnership & Business Acumen

• Serve as the trusted HR advisor to 1 SVP and 4 VPs across IR&SG, Partners, and GTM SOE, shaping talent strategies that drive revenue enablement, partner ecosystem expansion, and organizational performance across Product, Sales, and Finance touchpoints
• Learn and know the business inside and out, anticipating talent needs and capability gaps at scale. Understand SaaS/CPaaS GTM dynamics, sales enablement methodologies, partner ecosystems, and strategic growth drivers unique to IR&SG, Partners, and GTM SOE.
• Provide data-driven recommendations and strategic trade-offs on organizational design, talent allocation, capability planning, and resourcing.
• Partner with leaders to cultivate a high-performing, agile, and inclusive culture hyper-aligned with business and workforce priorities.
• Navigate complex transformations—workforce planning, AI adoption, reorganizations—with empathy, clarity, and influence to drive alignment and adoption across key stakeholders.
• Provide confidential one-on-one coaching to senior leaders to enhance strategic thinking, drive change management initiatives, and improve performance.

​​Talent Planning & Organizational Effectiveness

• Lead strategic workforce planning, skills gap analysis, and capability assessments to ensure IR&SG, Partners, and GTM SOE teams are structured for optimal execution.
• Partner closely with Talent Development and Learning teams (TED) to evaluate talent pipelines, successor readiness, and critical skill needs across all three organizations
• Design global organizational structures that balance operational efficiency, responsiveness, and cross-functional agility across GTM SOE, Partners, and IR&SG.
• Pioneer succession planning, mobility strategies, and retention frameworks for key roles across IR&SG, Partners, and GTM SOE

Data Storytelling & AI-Driven Insights

• Utilize HR analytics, predictive workforce modeling, and AI-enabled tools to generate actionable insights and guide evidence-based leadership decisions
• Partner closely with the People Data Solutions & AI team to develop and scale tools—including AI-powered assistants and data orchestration frameworks—to optimize insights, streamline analytics processes, and integrate multiple data sources.
• Monitor and integrate external workforce trends, emerging research methodologies, and new technologies to continuously enhance marketing workforce strategy; advise on emerging risks and opportunities.
• Translate complex data into clear, cohesive narratives for executives, influencing decision-making on talent, structure, and organizational design.
• Continue to assess workflows to understand future of work and what puts and takes are needed to activate

Change Leadership & Employee Experience

• Drive seamless adoption of new HR programs, AI tools, and workforce strategies across distributed global teams in IR&SG, Partners, and GTM SOE.
• Provide guidance on employee relations, performance management, and compliance, balancing fairness with business priorities.
• Promote initiatives that embed equity, inclusion, and belonging across the marketing organization.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years of HRBP or equivalent experience in fast-moving, global, high-growth technology organizations, ideally supporting Industry Relations & Strategic Growth (IR&SG), Partners, or GTM Operations and Sales Enablement (GTM SOE)
• Proven track record of designing and executing talent strategies that drive business outcomes, improve performance, and enable growth.
• High-level understanding of GTM operating models, SaaS/CPaaS sales motion dynamics, enablement frameworks, and partner ecosystem strategies across IR&SG, Partners, and GTM SOE
• Ability to influence senior leaders, provide data-driven recommendations, and navigate complex, cross-functional decision-making.
• Demonstrated expertise in workforce planning, organizational design, leadership development, and talent retention strategies at scale.
• Strong skills in data, analytics, AI, and automation insights to inform strategy, anticipate talent needs, and influence systemic change.
• Comfortable operating in ambiguous, fast-paced environments, translating insights into action, and driving results across regions.
• Exceptional communication, coaching, and stakeholder management skills, with the ability to build trust at all levels.

Desired:

• Experience leading HRBP strategy for global teams of 200+ employees, spanning multiple regions (NAMER, APJ, LATAM, EMEA).
• Prior experience managing change initiatives related to AI adoption, GTM restructures, or enablement digital transformations
• Advanced analytics or people insights experience, including using AI or automation to inform workforce decisions.
• Experience advising executive leadership on complex workforce challenges, including critical skill gaps, high-potential pipelines, and organizational redesign.

Location

This role will be remote, and based in US or Canadabut is not eligible to be hired in CA, CT, NJ, NY, PA, WA.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado or Washington D.C.: $141,520.00 - $176,900.00
• Based in New York, Washington State, or California (outside of the San Francisco Bay area): $149,840-$187,300.00
• Based in the San Francisco Bay area, California: $166,400.00-$208,000

This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.

Applications for this role are intended to be accepted until 08/21/26, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

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Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

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Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

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See yourself at Twilio

Join the team as Twilio’s next Strategic Sourcing Senior Manager.

About the job

Twilio is seeking a motivated Strategic Sourcing Senior Manager with experience in indirect sourcing (tech and corporate sourcing) to support a subset of our categories such as  Software, Sales and Marketing, External Workforce, Professional Services, HR, Events, and Travel. The candidate should have strong procurement skills, analytical and financial acumen and communication capabilities with a hands-on passion to dive-deep into the details while also developing the overall category strategy. Additionally, candidate must have skills in managing large-scale procurement improvement projects, the ability to quickly navigate complex negotiations, and a strong contracting capabilities.

Responsibilities

In this role, you’ll:

• Develop plans on cost savings strategies for various categories – primarily focusing on sourcing and qualification of third-party vendors, and  supplier consolidation to high value vendors.
• Partner with stakeholders to fully understand business roadmaps and create sourcing pipeline & developing supplier strategy / plan for your categories.
• Gaining understanding of industry trends to make educated recommendations about pricing, competition, supplier optimization, and market compression.
• Lead the negotiation of contracts with new suppliers and/or the renegotiation of existing contracts to accomplish lowest total cost of ownership, meet savings objectives, all while balancing stakeholder/business priorities.
• Continuously measure, manage and improve supplier actual performance against negotiated SLA.
• Driving request for information (RFI) and request for proposals (RFP) with vendors, overseeing review of the proposals with business, compliance, security and legal teams and managing the entire bid to business award to contract execution process.
• Manage and influence internal stakeholders to make the best business decisions that optimize value,  cost, and vendor performance.
• Quickly adapt and support other categories as needed which could include professional services, HR and benefits, real estate and workplace, legal services, software, cloud, meeting and events, and travel.
• Deliver on complex S2P improvement projects or other improvement projects.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• A Bachelor Degree in Business, Supply Chain, Finance, Engineering and/or Operations including 7+ years’ experience in a senior procurement role.
• Experience building and executing category strategies to deliver savings.
• Experience negotiating complex and high stakes buy side contracts.
• Strong analytical and finance capacity developing operational metric dashboards, Financial analysis, and Spend Data.
• Experience practicing best-in-class procurement processes (category management, bench-marking, should-cost models, RFX, reverse auction, contracting, etc.).
• Proven record of measuring KPIs, developing scorecards, reports, and driving Quarterly business review (QBR) process to monitor sourcing and supplier performance.
• Deep knowledge of key contract language and terms and strong understanding of structuring and drafting various contracts including MSAs, DPAs, maintenance agreements and Service orders.
• Excellent communication and executive presence, extremely organized.
• A demonstrated track record of successful cross-functional leadership, collaboration, and relationship building.
• Proven experience structuring and negotiating varied commercial models, including consumption/usage-based pricing, fixed-fee structures, variable tiering, and performance-incentivized models.

Desired:

• Master’s Degree in Business, Supply Chain, Finance, Engineering and/or Operations.
• Experience leveraging Oracle, Ironclad, and Oracle procurement & ERP systems for vendor spend management.
• Specify education, previous job experience, certifications, technical skills and soft skills required.

Location

This role will be remote, and based in India. (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)

Travel

We prioritize connection and opportunities to build relationships with our stakeholders and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Please read before applying : We review every application carefully, and all fields (including the required 60–90 second video) must be fully completed and relevant; applications that are incomplete or use AI-generated responses will not be considered. If you’re unable to meet these requirements, we kindly ask that you refrain from applying.

Full-time • Remote

At Boldin, we believe financial confidence should be accessible to everyone. Money decisions shape our lives, yet too often people are left without the clarity or tools they need to make informed choices. We exist to change that.

Boldin is a comprehensive financial planning platform that helps people understand their financial picture, make smarter decisions with their money and time, and plan for the future with confidence.

With over $20M raised and strong momentum, Boldin is entering a pivotal phase of growth. This is an opportunity to join a mission-driven team and help shape the future.

About the Role

Boldin is not just a financial planning platform — it’s a movement. Social is where that movement becomes visible, shareable, and contagious.

The Senior Social Media Strategist is responsible for turning Boldin into a daily, high-value presence in people’s lives — creating content that sparks conversation, builds trust, and drives meaningful engagement across platforms.

This role sits at the intersection of storytelling, culture, data, and distribution. You will own and grow Boldin’s presence across YouTube, Facebook, Instagram, TikTok, X, and LinkedIn — with a mandate to double followers, create viral moments, and materially increase engagement and reach.

You will collaborate closely with Content, Video, PR, Brand, and Paid Marketing to ensure Boldin shows up consistently, intelligently, and memorably across every channel.

Key Responsibilities:

Own and grow Boldin’s social presence

• Manage and execute posting across YouTube, Facebook, Instagram, TikTok, X, and LinkedIn
• Develop and maintain a cross-platform content calendar aligned with brand, product, and growth priorities
• Ensure consistency in voice, tone, and messaging across all channels

Create high-performing, shareable content

• Write and produce posts that educate, inspire, and spark conversation
• Translate financial concepts into clear, compelling, culturally relevant content
• Identify and execute on trends, formats, and narratives that drive virality
• Partner with video and design to create engaging short-form and long-form content

Drive engagement and community

• Actively manage comments, conversations, and community interactions
• Build a sense of participation, not just broadcasting
• Develop repeatable formats that encourage sharing, saving, and discussion

Optimize for growth and performance

• Track and improve key metrics: follower growth, engagement rates, reach, shares, saves
• Test and iterate on formats, hooks, timing, and messaging
• Identify platform-specific strategies to maximize performance

Collaborate across teams

• Work with Content Lead to translate editorial into social-native formats
• Partner with Video Lead on YouTube and short-form video strategy
• Coordinate with PR and Brand on campaigns, launches, and narratives
• Align with Paid Marketing on amplification and testing
• Support company leadership, amplifying thought leadership

Success reporting

• Deliver weekly, monthly, and quarterly reports on traffic and funnel performance for social channels

KPIS + Targets

• At least 2-3x growth in followers across all major platforms by year end
• 3x++ increases in engagement rate (likes, comments, shares, saves)
• Increased social-driven traffic and brand awareness
• Creation of repeatable, high-performing content formats
• Measurable contribution to overall brand and earned traffic growth

Qualifications:

You are a storyteller, strategist, and operator — someone who understands how ideas spread and how to turn content into momentum.

You likely:

• Deeply understand how social platforms work — not just posting, but distribution dynamics
• Have strong instincts for what makes content resonate, spread, and convert
• Are obsessed with clarity — especially when explaining complex topics simply
• Care about helping people improve their lives, not just capturing attention
• Think in narratives, not just posts
• Balance creativity with performance data
• Are culturally aware and tuned into trends without being gimmicky

Requirements

To succeed in this role, you must:

• 4+ years of experience in social media, content, or growth roles
• Proven track record of growing and managing social media accounts with measurable results
• Experience creating or directing high-performing content across multiple platforms
• Strong writing and storytelling ability
• Experience working with video content (short-form and/or YouTube)
• Deep familiarity with social analytics and performance optimization
• Strong understanding of personal finance, retirement planning, or willingness to rapidly build expertise
• Ability to collaborate across teams and functions
• Comfort using AI tools to enhance content creation and workflow

This is an individual contributor role with significant visibility and impact. You must be comfortable working closely with leadership while maintaining strong ownership over your craft.

$110,000 - $125,000/month DOE

We want to be as inclusive as possible in our hiring process. If you don’t have 100% of what we’re looking for, but feel like you’re pretty close to growing into the role — please still apply. If a candidate has only 80% of the skills but a fantastic attitude and perspective, they might be the perfect fit.

Boldin values the unique perspectives and contributions of all individuals and we strive to foster a diverse and inclusive culture. We encourage applications from individuals of all backgrounds, including and not limited to people of any race, ethnicity, or national origin, individuals with differing abilities, members of the LGBTQ+ community, veterans, gender minorities, women and people from underrepresented communities.We are committed to providing reasonable accommodations for applicants with differing abilities throughout the recruitment process. If you require any accommodations, please let us know, and we will work with you to meet your needs. We are committed to fostering an environment where everyone can bring their authentic selves to work. If you are comfortable doing so we invite you to share your preferred pronouns in your application.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

Grafana Labs is looking for a Senior Enterprise Account Executive, Acquisition who will be responsible for prospecting and closing new business across the West region. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We’re strong proponents of a consultative sales approach - learn about the customer’s needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 5+ Years of Experience in Infrastructure Technology Sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Familiarity with open source technology is a significant advantage
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually

Bonus Points For:

• Experience using Salesforce
• Experience using Command of the Message and MEDD(P)ICC is ideal

In the US, the OTE compensation range for this role is $260,000 - $300,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Make a difference.

Are you looking for something new in your career? Enjoy a challenge? Love to innovate and learn? This is an exciting opportunity to join a technology startup in a high growth phase. Our Majors Solutions Engineering team are our in-house, customer-facing product experts. The Majors SE team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure they are happy and successful.  We share our technical and product expertise with customers through demos, hands-on enablement, presentations, technical evaluations and ongoing interaction. We also partner closely with our Sales team to help qualify and close opportunities. The Majors SE team is also one of the primary routes of communication from our customers through into the Product Management and Engineering teams.

What You’ll Be Doing:

• Join as an early member of a high growth team working together to solve technical and customer problems the right way
• Partner with our Sales team to articulate the overall Grafana value proposition, vision, and strategy to customers
• Own the technical engagement with customers and help to close high-velocity opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical presentations to potential and existing customers
• Proactively communicate with customers and internal teams to provide a feedback loop on our products and the competitive landscape
• Drive product conversations based on need and problems learned during customer interactions
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles, and create other public and internal enablement material

What Makes You a Great Fit:

• Ideally located on the West Coast of the US
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space while we will be adding more junior folks later on, right now we just need team members that can hit the ground running.
• We’re a startup so your job duties will be varied and complex and will require strong judgment, collaboration, and leadership
• We are a remote-first company so you would need to learn to work and collaborate with an international team
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
• You will love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically. Great candidates may be a recent grad of a coding bootcamp or have previous post-sales or engineering experience–we are excited to see what unique experiences and skill sets you bring to the table!
• You are self-motivated, initiative, creative, and maybe you’ve already done a brave thing or two in your life!

Compensation & Rewards:

In the United States the OTE (On-Target Earnings) compensation range for this role is $204,000 - $254,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud’s actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Make a difference.

The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.

A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

What You’ll Be Doing:

• Partner with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
• Own the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
• Deliver product and technical presentations to potential and existing customers
• Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
• Drive product conversations based on need and problems with customers
• Work with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material

What Makes You a Great Fit:

• Located in Tokyo, Japan
• 5+ years of technical pre-sales experience, ideally with Open Source technologies, or in the Metrics/Monitoring space
• Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
• You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers.
• You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
• You love solving technical challenges and thrive on bringing creative solutions to our customers
• You should have a technical mindset and a desire to grow technically
• Experience with sales methodologies like MEDD(P)ICC is a plus.

Compensation & Rewards:

The OTE range we have for Japan is 14m - 18.5m JPY. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs’ success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Why You’ll Thrive at Grafana Labs:

• 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.

#LI-Remote

For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Position Summary:

With team members and customers in 39 countries around the globe, HostPapa is currently one of the fastest-growing web hosting companies with a wide range of products available. At its core, we provide individuals and small and medium-sized businesses with access to valuable tools and services critical to their online success, including a Website Builder service for making website creation an ultra-easy task for anyone. Tailored to meet every user’s unique needs, our award-winning customer support, email, and cloud-based solutions keep HostPapa at the cutting edge of the web hosting industry and innovation by putting our customers first.

As a Senior AI-Enabled Full-Stack Developer, you’ll be at the forefront of integrating AI into our product experience, using it to solve real-world problems at scale. We’re looking for developers who think critically about user needs, challenge assumptions, and build with both precision and purpose. You’ll work with tools like Next.js, TypeScript, shadcn/ui, Supabase, and an evolving AI toolchain to create intelligent, adaptive features that enhance our platform and deliver measurable value to customers.

What you’ll do:

• Influence product direction by challenging assumptions and advocating for user-first decisions
• Design scalable architectures and break them into actionable components with clear rationale
• Build full-stack apps using Next.js, TypeScript, shadcn/ui, Supabase/Postgres, and edge functions
• Develop AI-driven workflows that accelerate development while ensuring correctness
• Lead code reviews, mentor peers, and uphold high engineering standards
• Monitor and optimize performance, security, and cost in production environments
• Collaborate async with global teams across product, design, and operations

About you:

• 7+ years in production web apps, 3+ with React/Next.js 14+
• Expert in TypeScript, modern React patterns, and API/system design
• Strong with Postgres/MySQL and CI/CD automation
• Experience integrating and evaluating AI/LLMs
• Writes comprehensive tests (unit, integration, E2E)
• Passionate about using AI to streamline development

Soft Skills & Traits:

• Strong communicator, especially async
• Data-driven, collaborative, and precise
• Values correctness and clarity over speed
• Curious about practical AI use, not hype

What we offer:

• Work from anywhere - this is a remote opportunity
• A competitive salary that values you and your unique skill sets
• Career advancement & professional development opportunities to help you reach your full potential
• Flexible work arrangements to support work/life balance

About us:

At HostPapa, we’ve been committed to providing a complete array of enterprise-grade cloud services solutions to every business owner since 2006. These services, traditionally out of reach to smaller businesses, are offered in a one-stop shop, making it quick and easy for customers to select the services they need to grow. We back these offerings with 24⁄7 award‑winning customer support in four languages.

Our HostPapa family values diversity and inclusion. We have a friendly company culture built on trust and respect spanning the entire company. With the acquisition of several companies into our product portfolio within the past year, we’re growing at an incredible rate and have ample opportunities for career growth.

Come join our talented team of enthusiastic, hard-working, passionate, driven people engaged in meaningful, innovative work. We can’t wait to meet you!

HostPapa is an equal-opportunity employer committed to diversity and inclusion. As a multicultural organization, we encourage individual achievement and recognize the strength of our diverse team.

HostPapa is committed to providing accommodations for people with disabilities. If you require accommodation, please let us know, and we will work with you to meet your needs. Accommodation may be provided in all parts of the hiring process.

It is anticipated that this position will be performed outside of Ontario.

Job Title: Speech-Language Therapist (SLT)

Location: Remote. St. Stephens Indian School

Work Schedule: Remote - 4 days per week, 7 hours per day

Key Responsibilities:

• Conduct speech and language assessments to identify communication deficits in students, including articulation, fluency, voice, and language disorders.
• Provide direct speech/language therapy to students on a regular basis, adjusting interventions to meet evolving needs.
• Collaborate with special education and classroom teachers to advise on speech therapy strategies and carryover techniques for use in the classroom and home environments.
• Communicate effectively with parents, teachers, and outside professionals to support student progress and service coordination.
• Maintain detailed and accurate documentation including evaluations, progress notes, contact logs, and treatment plans.

Minimum Qualifications:

• Current, active, full, and unrestricted license as a Speech-Language Therapist issued by a U.S. state, DC, Puerto Rico, or U.S. territory.
• Master’s degree in Speech-Language Pathology from an accredited institution recognized by the U.S. Department of Education.
• Minimum of 5 years’ experience providing speech-language therapy services within a school setting, demonstrating ability to independently manage evaluations, testing, and report writing under IEP and IDEA guidelines.

Imunify360 Security Suite is a product of CloudLinux Inc., the maker of the #1 OS in security and stability for hosting providers. Imunify is an innovative security solution designed specifically for shared and VPS/Dedicated servers. The automated, easy-to-use solution with the six-layer approach to security delivers comprehensive and complete attack prevention. Check out our website for more information: imunify360.com

We are looking for an experienced AI Pipeline Engineer to own the automated pipelines that turn threat intelligence into shipped protection for tens of millions of websites.

When a new vulnerability appears, a chain of automated systems has to notice it, obtain the vulnerable source, produce WAF rules, generate tests, prove the rules work and don’t break legitimate traffic, and roll it out across tens of millions of websites; then watch production hard enough to pull it back automatically if it misbehaves. Today that chain exists and runs 24⁄7, and a single unreliable link could cost customers their protection. We are looking for a strong Engineer to expand it rapidly while keeping it reliable and transparent. This involves solving hard engineering problems, working with data at scale, in a world with many surprises.

This is not an analyst role and not a research role, but additional experience in this domain is welcome. What we need is someone who builds systems that keep working: complex logic underneath, boring and reliable on the outside. The position is fully remote with flexible hours, allowing you to plan your day and work from anywhere in the world.

What you would own

Systems that are in production today and need to grow considerably:

• The automated protection pipeline — the chain from threat intelligence to a validated, deployed rule. Multi-stage, largely autonomous, and required to finish inside a fixed time window every day.
• Progressive release automation — rolling protection out across the fleet in controlled stages, with automated guardrails that hold or roll back a stage without a human in the loop.
• Quality gates — deciding, from live production signal, whether something we shipped is doing harm, and acting on that before it reaches the next stage. Errors are costly in both directions: miss a problem and customer sites break; over-correct and protection is silently removed.
• CI at scale — validation that stands up real, disposable environments across a large matrix of software versions and configurations, and returns a trustworthy verdict fast enough to stay inside the release window.
• LLM orchestration and cost control — several subsystems are driven by AI agents inside purpose-built harnesses, with evaluation, budgets and spend accounting as load-bearing components.
• Observability and alerting across all of it — the pipelines are expected to report their own condition, prove they are healthy, and escalate on their own.

This runs on top of a petabyte-scale threat-intelligence store and live telemetry from more than 60 million websites, under strict end-to-end latency budgets measured in hours. The failure mode we care most about eliminating is a budget missed silently.

We will go into the specifics during the interview process.

Key responsibilities

• Designing, building and operating the automated pipelines described above, end to end;
• Turning fragile multi-stage batch jobs into resumable, idempotent, observable systems with explicit state machines and recovery paths;
• Defining and enforcing latency budgets and SLOs per stage, and making violations visible and actionable rather than silent;
• Building the observability layer — metrics, dashboards, alerting and health gates — so the pipeline reports its own condition instead of needing someone to go and look;
• Designing and implementing guardrails: automatic hold and rollback, blast-radius limits, kill switches, and safe-by-default behavior when an upstream dependency is unavailable;
• Making the systems low-maintenance: eliminating manual steps, removing standing human babysitting, and reducing the operational surface rather than adding to it;
• Writing and maintaining unit and integration tests for logic that is genuinely hard to test — concurrency, partial failure, external API flakiness, multi-stage state;
• Investigating and resolving complex issues across ClickHouse, GitLab CI, S3/object storage, Prometheus/Grafana and third-party APIs;
• Collaborating with the security analysts and the Server team on architecture, and pushing back when a proposed design will not survive contact with production.

To thrive in this role, you should have:

• 5+ years of professional backend / platform / infrastructure engineering experience;
• Demonstrable experience building and operating multi-stage data or automation pipelines — CI/CD systems, ETL/ELT, build and release automation, job orchestration, ML/data platforms, or similar. This is the single most important requirement. We will ask you to walk us through one in detail;
• Real depth in at least one of Python, Go or Rust. We use all three, and we are not hiring a language specialist — which one you bring genuinely does not matter. Depth is simply how we verify the experience behind it is real, so expect specific questions about systems you have designed and shipped: why they are shaped the way they are, how they behave under failure, and what you would build differently today;
• Systems design judgement, more than raw coding throughput. The difficult part of this role is deciding what to build, working out where it will break, and making it prove its own correctness — not volume of code produced;
• Practical experience with workflow orchestration and job scheduling (Airflow, Temporal, Prefect, Dagster, Argo, custom schedulers — whatever you have actually run in production);
• A working instinct for reliability engineering : idempotency, retries with backoff, exactly-once vs at-least-once, checkpointing and resumability, graceful degradation, backpressure, and safe handling of partial failure;
• Hands-on observability experience — Prometheus/Grafana, LGTM stack, or equivalent — including designing metrics rather than only consuming dashboards someone else built;
• Deep CI/CD experience, ideally GitLab CI including dynamic/child pipelines and self-hosted runners; comfort with Docker and container-based test environments;
• Experience with object storage (S3/Ceph or equivalent) and with large-scale analytical stores — ClickHouse or another columnar database;
• Comfort designing state machines and long-running processes that survive restarts, and reasoning about concurrency across multiple in-flight rollouts;
• Excellent debugging skills across system, network and data layers;
• Strong communication skills and comfort working in a distributed team;
• At least upper-intermediate proficiency in spoken and written English.

Nice to have:

• Experience with progressive delivery — canary and percentage-based rollouts, feature flags, automated rollback, blast-radius control;
• Experience running AI/LLM systems in production , particularly cost control, token accounting, evaluation harnesses, and dealing with non-deterministic components inside a deterministic pipeline;
• Experience with fleet-scale telemetry and with building quality gates on top of noisy production signal;
• Familiarity with WordPress, PHP, or WAF/ModSecurity concepts;
• Experience with configuration management (Ansible, Puppet, Salt) and with Linux service operations.

You do not need a cybersecurity background. Most of the hard problems here are orchestration, reliability, correctness under concurrency and observability. Domain knowledge is learnable and we have specialists to learn it from — pipeline engineering judgement is what we cannot substitute.

We value engineers who are:

• Curious and fearless problem solvers — not afraid to dig into existing systems, investigate root causes, and propose improvements;
• Sceptical by default — who ask what would falsify a conclusion before acting on it, and who trust measurements over plausible reasoning;
• Pragmatic and detail-oriented — focused on building reliable, maintainable systems, and allergic to solutions that require a human to remember something;
• Owners — comfortable being the person accountable for whether a pipeline ran correctly last night;
• Effective communicators — able to articulate ideas clearly, exchange feedback constructively, and foster collaboration across teams;
• Engaging and proactive — contributing energy, initiative, and a positive presence that strengthens team culture.

What’s in it for you?

• A strong focus on professional development with opportunities for learning and growth: interesting and challenging projects, mentor and other knowledge-exchange programs;
• Fully remote work with flexible working hours, that allows you to schedule your day and work from any location worldwide;
• Paid 24 days of vacation per year, 10 days of national holidays, and unlimited sick leaves to ensure you maintain a healthy work-life balance;
• Compensation for private medical insurance;
• Co-working and gym/sports reimbursement;
• The opportunity to receive a reward for the most innovative idea that the company can patent, fostering a culture of creativity and innovation.

By applying for this position, you consent to the processing of your personal data as described in our Privacy Policy, which provides detailed information on how we maintain and handle your data.

About us

Pomelo Care is the leading virtual medical practice for women and children, providing care across pregnancy, postpartum, pediatrics, menopause, and perimenopause. We combine proactive, 24⁄7 clinical care with technology that helps us reach patients earlier, identify risks sooner, and deliver personalized care throughout their journey. Our team includes clinicians, technologists, operators, and problem-solvers working together to make high-quality care more accessible for families nationwide.

About The Role:

As the Senior Manager, Internal Communications, you’ll make sure strategy, organizational updates, and operational changes land clearly with the people who need them. This role is built around two responsibilities: making sure clinical and operational updates are communicated clearly to frontline teams, and supporting the recurring communications that keep the broader company informed and aligned.

This role reports to the VP, People and can be based anywhere in the continental US.

What you’ll do:

• All-Company Communication

  • Own the content strategy, agenda, and speaker prep for all-company forums, including our biweekly org-wide All Hands, quarterly OKR updates, annual company offsites, and other ad hoc forums; ensure content is clear, digestible and impactful
  • Partner with executive leadership, as well as external PR, to support any meaningful company-wide change management needs, ensuring alignment between internal and external messaging
  • Establish a framework to define an appropriate level of communication plan or intervention based on factors such as scale, complexity and sensitivity of the change
  • Act as our company communications air traffic controller; plug in across the organization to ensure visibility into what is rolling out, facilitating thoughtful sequencing and critically solving any problems identified
  • Manage a comprehensive communications calendar to sequence updates deliberately
  • Create resources to empower all individuals across the company to communicate in an impactful, clear way that aligns with our brand voice and expectation

• All-Clinical Communication

  • Embed fully with the clinical team. Deeply understand them as an audience, their experiences, strategic roadmap, historical challenges, goals, etc.
  • Partner with clinical leaders and their operational dyads early in initiative planning, so communication is built into the rollout from the start; identify opportunities to improve the sequencing of initiatives and related communication to maintain a manageable cognitive load for teams
  • Manage the clinical communications calendar and develop guidelines to ensure that messages are sent to the most appropriate audience through the most impactful channel, so messaging is accessible and clear for all staff
  • Act as the editorial thought partner to our clinical and operational leaders, challenging framing, ideating on message tone, content, forum, etc., and facilitating an effective communications development process across multiple stakeholders
  • For any key communications, take the pen on drafting the messaging, pulling from ongoing context gathered through participation in key clinical forums
  • Provide reflection and feedback on existing rhythms, identifying gaps, opportunities to gather feedback, and improve the overall experience of communications for the clinical team

Who you are:

• 5+ years of experience in internal communications, strategic operations, or executive communications, ideally in a healthcare or clinical environment
• Clear and direct communicator, verbally and in writing, who defaults to plain language over corporate speak
• Editorial backbone, with the confidence to challenge senior leaders and flag when a message is buried or unclear
• Deep empathy; demonstrated understanding of how to write for a diverse audience in a fast-paced professional setting
• Systems-thinker; able to extrapolate from a concrete task to a template, framework and philosophy
• Organized and detail-oriented, with a track record of managing calendars and multi-channel rollouts without missing a detail

Why you should join our team

By joining Pomelo, you will get in on the ground floor of a fast-moving, well-funded, and mission-driven startup that always puts the patient first. You will learn, grow and be challenged, and have fun with your team while doing it.

We strive to create an environment where employees from all backgrounds are respected. We value working across disciplines, moving fast, data-driven decision making, learning, and always putting the patient first.

Benefits and Perks:

• Comprehensive Health, Dental, and Vision coverage for employees and their families
• High deductible Health Plans with Health Savings Account (HSA) options
• Flexible Spending Account (FSA)
• Equity grant participation
• 401(k) program
• Competitive vacation policy
• 16 weeks paid parental leave
• Fully remote work flexibility (within the US)

Compensation:

The expected base salary range offered for this role is $140,000-$160,000. This role is also eligible for equity, giving you an ownership stake in Pomelo’s mission. Actual compensation may vary based on relevant experience, skills, competencies, and certifications.

At Pomelo, we are committed to hiring the best team to improve outcomes for all mothers and babies, regardless of their background. We need diverse perspectives to reflect the diversity of problems we face and the population we serve. We look to hire people from a variety of backgrounds, including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Potential Fraud Warning

Please be cautious of potential recruitment fraud. With the increase of remote work and digital hiring, phishing and job scams are on the rise with malicious actors impersonating real employees and sending fake job offers in an effort to collect personal or financial information.

Pomelo Care will never ask you to pay a fee or download software as part of the interview process with our company. Pomelo Care will also never ask for your personal banking or other financial information until after you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All official communication with Pomelo Care People Operations team will come from domain email addresses ending in @pomelocare.com.

If you receive a message that seems suspicious, we encourage you to pause communication and contact us directly at careers@pomelocare.com to confirm its legitimacy. For your safety, we also recommend applying only through our official Careers page. If you believe you have been the victim of a scam or identity theft, please contact your local law enforcement agency or another trusted authority for guidance.