This role is part of our Seobility team, one of our growing brands at saas.group.Seobility joined saas.group in 2022. The Seobility all-in-one SEO suite empowers businesses and marketers around the...

About Coursera Coursera and Udemy are now one company, creating one of the world’s most comprehensive skills development platforms for the AI era. This strengthens our ability to accelerate AI-powered...

About the TeamAt DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and Dashers. Security is paramount to the success...

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from...

About Tailscale  Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to...

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers...

About Zscaler Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the...

POS-17055We are seeking a Principal Compensation Partner to serve as the strategic compensation advisor for our Sales organization. In this role, you will be embedded with Sales leadership and People...

About Tailscale  Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to...

About AlphaSense:  The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from...

Who We Are Pindrop is the Real Human + Right Human® Identity Trust Platform for the AI era. As AI-driven fraud and deepfakes erode trust in digital communication, Pindrop delivers...

Headquarters: Denver, CO;New York, NY;Atlanta, GA;Seattle, WA;United States - Remote

 

About Gusto

At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff — payroll, health insurance, 401(k)s, and HR — so owners can focus on their craft and their customers. With teams in Denver, San Francisco, and New York, we support more than 500,000 small businesses nationwide and are building a workplace that reflects the people we serve.

 
All full-time employees receive competitive base pay, benefits, and equity (RSUs) — because everyone who helps build Gusto should share in its success. Offer amounts are determined by role, level, and location. Learn more about our Total Rewards philosophy.

 
AI is a fundamental part of how work gets done at Gusto. We expect all team members to actively engage with AI tools relevant to their role and grow their fluency as the technology evolves. AI experience requirements vary by role and will be assessed during the interview process.

About the Role:

As a Staff Engineer on the Developer Productivity - AI Developer Tools team, you will be the architectural anchor shaping the AI platform that accelerates engineering across Gusto. You will redefine how our entire engineering organization builds, tests, and ships software by architecting a highly secure, context-aware, "AI-native" development lifecycle.

Your mission is to eliminate developer friction through AI tools, multi-agent systems, and intelligent automation. Whether you are building bespoke internal coding assistants, automating sprawling codebase refactors, or deploying AI to self-heal CI/CD pipelines, your work will directly multiply the velocity of hundreds of builders. Help us drive developer productivity by building the next generation of AI tools.

About the Team:

The AI Developer Tools team is a specialized team within Developer Productivity. We believe AI is the next great leap in software craftsmanship. Our goal is to provide every builder at Gusto with a suite of "superpowers" tools that deeply understand our codebase and absorb operational toil so engineers can focus on creative problem-solving. We treat our fellow engineers as our primary customers, prioritizing developer experiences that are not just powerful, but absolutely delightful to use.

Here’s what you’ll do day-to-day:

• Architect AI Core Infrastructure: Design, scale, and maintain the internal platform and APIs that integrate LLMs into the developer workflow, with a heavy focus on autonomous agents, custom retrieval-augmented generation (RAG), and smart context-delivery systems.
• Drive Technical Leadership & Vision: Establish engineering best practices for building with AI at Gusto, including robust evaluation frameworks (evals), guardrails for code safety, and strategies for optimizing model latency and token spend.
• Collaborate & Evangelize: Partner closely with product engineering teams to uncover systemic friction points, and collaborate with core Infrastructure and Security teams to ensure all AI tooling is scalable, compliant, and secure.
• Optimize Feedback Loops: Identify and eliminate critical bottlenecks in the local-to-production lifecycle at scale across Gusto.
• Maintain Enterprise Reliability: Treat AI infrastructure with production-grade rigor. Monitor system health, diagnose complex integration or networking issues, and mitigate model drift or downtime.

Here’s what we're looking for:

• 8+ Years of Systems Expertise: You are a seasoned engineer who is highly comfortable navigating massive, complex codebases and delivering production-grade, distributed software.
• Production AI Experience: You have a proven track record of moving AI beyond prototypes. You possess a deep understanding of prompt engineering, fine-tuning, RAG architectures, and orchestrating multi-agent workflows.
• Developer-First Mindset: You are passionate about Developer Experience and Productivity. You intuitively understand what makes an internal tool frictionless, fast, and empowering for other engineers.
• Strategic Execution: You don't just build wrappers; you think deeply about data privacy, security, cost management, and systemic reliability when deploying AI solutions.
• Exceptional Communication: You can seamlessly translate bleeding-edge AI capabilities into clear, actionable infrastructure strategies, mentoring junior engineers and aligning cross-functional stakeholders along the way.
• Working as a Team: You work across team boundaries and bring other teams and groups along with you towards our strategic vision.

Our cash compensation amount for this role is targeted at $180,000/yr to $200,000/yr in Denver & most remote locations, $220,000/yr to $245,000/yr for San Francisco, New York & Seattle. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas. 

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto. 

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.

Gusto takes security and protection of your personal information very seriously. Please review our Fraudulent Activity Disclaimer.

Personal information collected and processed as part of your Gusto application will be subject to Gusto's Applicant Privacy Notice.

To apply: https://weworkremotely.com/remote-jobs/gusto-inc-staff-software-engineer-ai-developer-tools

Real Voices. Superior Advertising. Thriving Media.

CivicScience is seeking a Director, Product Strategy to establish a clear and disciplined product approach, improve prioritization and roadmap alignment, and strengthen our competitive positioning through market-informed decisions. This role is ideal for an experienced product professional who has established clear and disciplined product strategy while creating organizational clarity around product portfolio and future direction. Our preferred candidate will help us proactively anticipate customer and market needs (rather than reacting to them) and align our teams around what we build, why it matters, and who we’re building for.

Key Responsibilities

Product Strategy & Portfolio

• Develop and drive CivicScience product strategy and long-term product roadmap
• Define and evolve our product portfolio, establishing criteria for what defines products vs. services vs. customized solutions
• Create frameworks to evaluate and prioritize new product opportunities
• Ensure product investments align with customer demand, market trends, and business priorities

Market & Competitive Intelligence

• Evaluate the competitive landscape and conduct ongoing market benchmarking
• Identify industry trends, emerging technologies, and evolving customer expectations
• Make strategic recommendations on where the market is headed
• Position CivicScience products for future growth
• Assess opportunities to leverage AI and other emerging technologies that impact offerings

Strategic Business Partnership

• Collaborate across business units to identify new market opportunities, eliminate product gaps, and address recurring customer needs
• Support customer and partner conversations by clearly articulating product vision and long-term direction

Product Planning

• Bring structure and discipline to product planning, prioritization, and roadmap development
• Identify necessary cross-functional teammates to collaborate on strategic product initiatives and special projects
• Lead the product planning process from concept through execution

Customer Experience & Product Definition

• Translate complex business and customer needs into clear, concise product requirements and user workflows that enable intuitive customer experiences
• Develop clear product positioning and messaging that strengthens market presence

Communication & Leadership

• Communicate product strategy clearly an concisely to executives and cross-functional teams
• Influence decision-making across departments through data-driven insights and thoughtful recommendations
• Foster a disciplined product culture, focused on long-term value creation

Qualifications

• 10+ years of experience in product strategy, product management, management consulting, or related strategic leadership role(s)
• Demonstrated success developing product strategy and bringing new products and/or portfolios to market
• Strong understanding of data, advertising, competitive analysis, and product positioning
• Experience creating strategic product roadmaps and investment frameworks
• Knowledge of commercial application of AI and other emerging technologies
• Exceptional analytical, communication, and stakeholder management skills
• Established industry network
• Proven ability to influence cross-functional teams without direct managerial authority
• Bachelor’s degree (required); MBA (preferred)

Benefits & Expectations

Join a company that values innovation and creativity, works with cutting-edge technology to influence major business decisions, and makes a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) role with preference for candidates in the Eastern Time Zone.

Working at CivicScience

CivicScience has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our specialized business units collaborate to fuel CivicScience’s goals and objectives.

We’ve been recognized for our work in the Inc. 5000, Pittsburgh Top Workplaces 2022, Pittsburgh Business Times Fast 50, GRIT Top 50 Innovative Supplier, Pittsburgh Technology Council’s Tech 50 (winner), and Mental Health America’s Bell Seal program (Platinum winner, 2026; Gold winner, 2025 & 2024).

More about CivicScience

CivicScience is a consumer analytics and advertising platform. Our proprietary, always on, data collection engine captures over 1M survey responses daily, creating the most dynamic, real-time understanding of consumer wants, needs, and intentions in a constantly changing world. Powered by our premium media partnerships, our attitudinal database helps brands and media companies retain and grow existing customers while reaching and acquiring new ones.

Our clients use CivicScience’s unique dataset to inform advertising, communications, product, and financial strategies that drive superior business outcomes. Join the conversation.

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

About the Role

We’re looking for an experienced mortgage underwriting leader to build and lead a team of underwriters responsible for validating the quality of our AI-powered underwriting products. This team serves as the final line of defense in ensuring our products make accurate, guideline-compliant underwriting decisions.

Your team will review a statistically representative sample of production loans every day, evaluating the accuracy of automated underwriting outputs, identifying trends, and uncovering opportunities to improve product quality. You’ll transform detailed underwriting findings into actionable insights that Product, Engineering, and Machine Learning teams can use to improve product performance.

Success in this role requires deep underwriting expertise, strong people leadership, exceptional analytical skills, and the ability to communicate complex mortgage concepts in a way that drives product improvements.

Key Responsibilities

Team Leadership

Lead, and develop a high-performing team of mortgage underwriters responsible for quality assurance of Ocrolus mortgage products.

• Hire, onboard, coach, and manage team performance while fostering continuous professional development.
• Manage workforce planning, review capacity, and quality coverage to ensure consistent daily sampling and analysis.
• Serve as the senior underwriting subject matter expert for the QA team, providing guidance on complex underwriting scenarios a

Underwriting Quality Assurance

• Oversee daily reviews of a representative sample of production loan files to validate the accuracy and consistency of mortgage product output
• Drive consistency in QA scoring, documentation, and root cause analysis across the team.

Product Quality & Insights

• Identify trends, recurring defects, and opportunities for product improvement through systematic QA reviews.
• Distinguish between isolated issues and systemic product gaps using data-driven analysis.
• Translate underwriting observations into clear language that engineering and product teams can understand and act upon.

Cross-Functional Collaboration

• Partner closely with Product, Engineering, Machine Learning, and Customer Success to improve underwriting accuracy.
• Participate in product planning by representing the voice of underwriting quality.
• Support customer-facing teams by providing underwriting expertise for complex product questions and escalations when needed.

Required Skills & Experience

• 8+ years of residential mortgage underwriting experience, including significant experience with agency lending.
• 3+ years managing or leading teams of mortgage underwriters or quality assurance professionals.
• Deep expertise in residential mortgage underwriting, including borrower eligibility, income analysis, asset verification, credit assessment, collateral review, appraisal analysis, underwriting conditions, and agency guideline interpretation.
• Demonstrated ability to identify trends, perform root cause analysis, and translate findings into process or technology improvements.
• Exceptional written and verbal communication skills with the ability to simplify complex underwriting concepts for technical audiences.
• Strong analytical mindset with experience using data to identify quality trends
• Experience working with Loan Origination Systems (Encompass, Byte, etc.) and mortgage technology platforms.
• Experience partnering with Product or Engineering teams is strongly preferred.

Life at Ocrolus

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values: Empathy – Understand and serve with compassion

Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded

Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.

About CookUnity:

Food has lost its soul to modern convenience. And with it, it has lost the power to nourish, inspire, and connect us. So in 2018, CookUnity was founded as the first-of-its-kind platform that connects the world with the source of truly great food: chefs. Today, CookUnity delivers 50 million meals a year from the industry’s best chefs to homes all over the country. Fresh. Ready-to-eat. And crafted with the passion that nourishes body and soul.

Unwilling to stop there, CookUnity is expanding beyond delivery to become an ever-innovating marketplace focused on our singular mission: empower Chefs to nourish the world.

If that mission has you hungry in more ways than one, you’ve found the right job posting.

The Role

We’re looking for a Staff Product Manager, Personalization & AI to lead the product vision, strategy, and execution of two interconnected pillars: our next-gen personalization systems (menu ranking, recommendations, search, predictive preferences, and adaptive UI) and a new customer-facing AI experience powered by LLMs.

This role will own both the personalization engine across the entire eater journey and the 0→1 build of a customer-facing AI experience—and will work cross-functionally with ML, LLM engineering, frontend and backend engineering, data science, design, and our culinary teams to build a highly adaptive, intelligent food experience.

You’ll go deep into understanding eater behaviors, intent signals, and food preferences, and translate them into a scalable roadmap across both personalization and conversational AI that meaningfully lifts retention, conversion, and LTV. Our users make hundreds of micro-decisions every week; the goal is to simplify all of them—whether through intelligent ranking or a natural-language experience.

What You’ll Do

Define & Drive Product Strategy

• Own the end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.
• Build a unified personalization strategy that spans discovery, ordering, search, and post-order experiences.
• Translate customer insights and behavioral data into frameworks for “personalized ordering journeys” across weekly menus.

Ship High-Impact Personalization Features

• Partner with Engineering and ML to design, build, and iterate on models that personalize menus, recommendations, and content surfaces.
• Launch new ML-powered features—e.g., personalized ranking, contextual suggestion surfaces, food-intent clustering, dietary preference modeling, and personalization-aware UX.
• Drive experimentation, A/B testing, and offline/online model evaluation frameworks to measure lift rigorously.

Build the Customer-Facing AI Experience (0→1)

• Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience—from problem definition and early MVP through launch and iteration.
• Define use cases, conversation flows, and success criteria, balancing eater needs with technical feasibility and business goals.
• Partner closely with LLM engineering to evaluate models, define grounding strategies, and drive prompt/context architecture decisions from a product lens.
• Own the full frontend product surface for the AI experience end-to-end, from UX vision through shipped features.
• Establish evaluation frameworks for LLM product quality—including relevance, hallucination rate, tone, and task completion—and iterate based on real user feedback.

Deeply Understand Customer Behavior

• Develop a sophisticated understanding of eater behavior patterns, including early-week ordering signals, cuisine preferences, dietary constraints, and long-term engagement drivers.
• Work closely with Data Science to identify behavioral segments, affinity clusters, and downstream retention impacts.

Cross-Functional Leadership

• Own the end-to-end frontend product surface for the customer-facing AI experience, partnering closely with Design and Engineering from concept through launch.
• Collaborate on personalization-related frontend surfaces (adaptive homepage, personalized filters, recommendation UI)—contributing product direction while partnering with other PMs and Design who share ownership.
• Work with Chefs and Culinary to incorporate menu diversity, cuisine metadata, and ingredient-level signals into both personalized and AI-assisted experiences.
• Collaborate with Growth, CRM, and Marketplace teams to personalize acquisition, onboarding, and reactivation journeys.

Drive Measurable Business Impact

• Improve core funnel metrics (CVR, add-to-cart rate, search success rate).
• Lift order retention, order frequency, and net AOV for all eater segments.
• Increase long-term revenue and reduce decision friction for customers navigating a large menu.

You Are

• Experienced in ML-powered product development, ranking algorithms, recommendations systems, or personalization platforms.
• Excited about building 0→1 conversational AI products and comfortable navigating the ambiguity of LLM-powered experiences.
• Technically grounded in how LLMs work—prompting, RAG, evaluation, guardrails—and able to partner fluently with LLM engineers.
• Analytical, systems-oriented, and comfortable with experimentation frameworks, model evaluation, and user behavior analytics.
• A strong frontend product thinker who can own customer-facing UX and translate backend AI capabilities into intuitive, delightful user experiences.
• Skilled at simplifying complex technical problems into user-centric solutions.
• Excited by the challenge of turning a large, dynamic food catalog into a highly personalized weekly experience.
• Collaborative, decisive, and able to partner tightly with Engineering, ML, Design, and cross-functional product groups.
• Customer-obsessed and eager to understand why users choose the meals they do—and how to anticipate their next choice.

Qualifications

• 7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains.
• Experience with LLM-powered products, conversational AI, or chatbot development—hands-on 0→1 experience a strong plus.
• Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches.
• Proven ability to drive complex products from concept to launch in fast-paced environments.
• Experience with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision making.
• Demonstrated ability to own customer-facing frontend product surfaces end-to-end, from UX vision through launch.
• Strong user experience instincts with a track record of collaborating closely with design.
• Excellent communication skills and ability to influence stakeholders at all levels.

Why Join Us

• Build the core engine behind the future of personalized and AI-powered food experiences.
• Own a deeply impactful part of the product that directly influences customer happiness and long-term retention.
• Collaborate with a world-class team of engineers, data scientists, designers, and chefs.
• Work in a fast-growing, chef-driven marketplace experiencing rapid expansion across the U.S. and Canada.
• Competitive compensation, equity package, and benefits.

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

⛱ Unlimited PTO

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🤖 AI-forward workplace: enterprise access to ChatGPT and Claude to help you work smarter and grow faster.

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Compensation

All final pay rates will be determined by candidates experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

Pay Range for this position

$150,000—$180,000 USD

If you’re interested in this role, please submit your application, and if we think you might be a fit, we’ll get in touch with you. Thank you for your time!

CookUnity is an Equal Opportunity Employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, citizenship status, protected veteran status, genetic information, or physical or mental disability.

A quick note for all candidates

We’ve recently seen an increase in recruitment scams across the industry, and we want to make sure you (and your data) stay safe while applying to CookUnity. We also want you to know that we take this seriously — sometimes, as part of our process, we may ask for a brief “proof of humanity” to confirm that we’re connecting with a real person, not an impersonator. Here are a few tips to help you protect yourself and know what to expect from us:

• Apply only through our official channels.All open roles are listed on our official careers page: careers.cookunity.com
• Our recruiters are real people — and easy to verify.You can always find them on LinkedIn with verified profiles. If you’re unsure, feel free to reach out to us on our official LinkedIn Company Page.
• We only communicate through official CookUnity channels.That means emails ending in @cookunity.com and interviews held through official company platforms (Google Meet or Zoom) — never WhatsApp, Telegram, or SMS.
• We’ll never ask for payment or personal financial details.If anyone does, please don’t share any information and let us know right away.

If something ever feels off or you’re unsure about a message, we’d much rather you double-check with us. You can always contact us directly through any of our social media channels. We appreciate your interest in joining CookUnity — and we care about keeping your experience (and safety) as genuine as possible.

Company Description

Cricut® empowers people to make and personalize almost anything—from custom cards and apparel to everyday items and home décor. Our smart cutting machines, design apps, and materials make creativity easy and accessible for everyone. We believe everyone is born creative, and our mission is to put the power of handmade into the hands of all. With a passionate community of Makers around the world, Cricut helps turn inspiration into real, tangible creations—one project at a time.

Let’s make.

Job Description

The Cricut Creative Department is a multi-faceted team of dreamers and doers who bring the Cricut brand to life through exceptional creative content. This in-house team turns business strategy into visual reality with best-in-class, forward-thinking solutions that consider the full scope of consumer touchpoints. The team is comprised of four key areas: Design, Copy, Multimedia Design, and Operations. Together, their work helps people lead creative lives.

The Creative Department’s Design Team is a highly-collaborative group of channel experts who amplify Marketing strategy and Concept’s look and feel through the design and delivery of content at scale. This team knows the purpose and nuance of every consumer touchpoint and ensures the visual expression of Cricut’s creative content is most relevant and impactful to our target audiences. Since they are accountable for final delivery of assets, they will lead optimization and redelivery of assets based on business needs.

We’re looking for an experienced and inspiring Manager, Digital Design to lead our team of talented digital designers. This leader is responsible for developing a high-performing team, elevating creative quality, driving operational excellence, and ensuring exceptional execution across every digital customer touchpoint.

As a Manager, Digital Design at Cricut, you will be responsible for leading and overseeing compelling, on-brand digital assets across a wide range of channels, including our website, email campaigns, product detail pages (PDPs), Design Space, and paid media such as Facebook ads. This management role is ideal for an experienced creative leader who thrives in a fast-paced environment, has a strong eye for detail, and brings innovative ideas to the table.

Key Responsibilities

• Lead and develop a team of Digital Designers by providing regular mentorship, actionable feedback, and design coaching
• Champion Cricut’s visual identity by maintaining exceptional standards of design quality, consistency, accessibility, and usability across all digital experiences
• Use customer insights, performance metrics, testing results, and analytics to inform creative decisions and continuously optimize digital experiences
• Ensure creative excellence across all digital channels, including Cricut.com, Product Detail Pages (PDPs), email, Design Space, paid media, social media, retail digital experiences, and other consumer-facing touchpoints
• Review creative work, providing thoughtful feedback that elevates both the quality of the work and the capabilities of the team
• Partner closely with cross-functional teams including Marketing, Global Product Management, Copy, and DTC to ensure visual consistency across platforms
• Establish and govern Cricut’s digital design system by defining standards, promoting consistency across customer touchpoints, and ensuring scalable, efficient design practices across the team
• Identify opportunities to automate repetitive design tasks and improve creative workflows through technology, allowing designers to spend more time on execution
• Foster a collaborative, inclusive, and growth-oriented team culture that encourages creativity, innovation, accountability, and continuous learning
• Stay informed on emerging design trends, technologies, AI capabilities, accessibility standards, and digital best practices to continually evolve Cricut’s creative organization

Qualifications

• Bachelor’s degree in Graphic Design, Visual Communication, Digital Media, or a related field, or equivalent professional experience
• 7+ years of experience in digital design, with at least 2 years managing creative teams
• Strong portfolio showcasing a range of digital work, including responsive web, email, social, and ad design
• Expert proficiency in Figma and Adobe Creative Cloud
• Deep understanding of digital design systems, responsive design, accessibility standards, UX best practices, and e-commerce experiences
• Experience balancing multiple priorities while leading teams through fast-paced product launches and integrated marketing campaigns
• Detail-oriented with strong organizational and time management skills
• Strong project prioritization, resource planning, and organizational skills
• Excellent communication, presentation, and stakeholder management skills
• Interest in crafting, DIY, or Cricut’s product ecosystem is a plus
• Motion graphics or light animation skills (e.g., After Effects) are a plus

Additional Information

One More Thing (It’s a Big One)

This role is in-office at least 4-5 days per week. We believe real collaboration, innovation, and culture are built face-to-face. If you’re energized by working alongside smart, kind, creative people—and love those hallway conversations that spark the next great idea—you’ll feel right at home.

If you’re looking for a fully remote role, this may not be the right fit. But if you’re excited by challenge, purpose, and building something better—let’s make something amazing together.

Relocation Statement:

• This position is not eligible for relocation assistance.

What to Do Next: Please attach your resume, cover letter and/or include links to your portfolio or other social presence. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information.

Cricut® is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This position is contingent on successfully completing a Criminal Background Check upon hire. Cricut participates in E-Verify.

What we do. Electric Car Leasing

Why we do it. Greener. Fairer. Future.

We’re looking for an incredibly talented Team Lead to join our growing Customer Operations team.

You’ll be expected to lead your team independently and take full ownership of its results, communicate well across the organisation and be passionate about the goals we are trying to achieve.

You lead from the front, with the natural ability to influence, motivate, and inspire your team.

Deadline to apply: 17th August 2026

This is a hybrid role, we expect a minimum of 2 days in office per week in either our London or Brighton office.

What you’ll do

• Manage a team of up to 10 customer operations specialists to deliver an exceptional customer journey from start to finish

• Oversee the day-to-day operational functions including but not limited to: Team management / Operational reporting / Building relationship with third parties / Industry compliance

• Enable your team to deliver exceptional service and perform to their best, ensuring you/they hit our ambitious targets. (CSAT, SLAs, TrustPilot,…)

• Coach and develop your team on their individual growth trajectories, helping make Octopus the most fulfilling place to work

• Constantly look for improvements in our processes and work with stakeholders to deliver on action plans

• Help expand our team by supporting our onboarding and recruitment strategy

• Model and embody our culture to ensure your team lives by our company values

• Own the resolution of escalations and complaints raised by your team’s customers

What you’ll need

• Proven ability to lead and motivate teams effectively - this is vital!

• Exceptional people skills with the capability to communicate effectively and drive a team to consistently deliver on our exceptional customer experience.

• You show up for others and get the best out of the people around you by creating a supportive team environment.

• You are resilient and adaptable - you’re positive and proactive and energised by working in a fast-paced environment characterised by constant change

• You have a bias to action and proactively take ownership (particularly when dealing with problems)

• Previous knowledge of EVs/the automotive industry is a bonus, but not required

Why else you’ll love it here

• 💰 Wondering what the salary for this role is? Just ask us! On a call with one of our recruiters it’s something we always cover as we genuinely want to match your experience with the correct salary. The reason why we don’t advertise is because we honestly have a degree of flexibility and would never want salary to be a reason why someone doesn’t apply to Octopus - what’s more important to us is finding the right octofit!

• 🎉 Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co-owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! 🎁 Visit our perks hub - Octopus Employee Benefits

• 🏆 Octopus Electric Vehicles, part of the Octopus Energy Group, won the Sunday Times best company to work for in 2024. We were named 6th out of the top 100 start-ups to work for by Tempo in 2025 and on Glassdoor we were voted 50 best places to work in 2022. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership

Things to note

• P.s. 🐶 just to let you know, we are dog friendly company so you may see our 4 legged friends in the offices - feel free to bring yours! Rest assured though, we’ve taken lots of precautions for those who have allergies
• 🤖 We use AI to help us assess applications fairly and objectively. We’re totally fine with you using AI as a tool to help prepare too. That said, when we get to the interview and assessment stage, we’re really interested in hearing your unique perspective and real-world stories. That’s the stuff we can’t get from a bot or a prompt!

About us

The electric revolution has arrived - and from 2035 you’ll no longer be able to buy a new petrol or diesel car in the UK.

We’re building a whole new way for drivers to join the electric charge and not only learn about and shop for their EV online, but experience a ‘lease for life’ through an industry changing customer experience. This is the chance to join one of the UK’s most exciting start-ups – making it easy for individuals and businesses to go electric by getting their car, charger and energy all in one cracking deal.

Octopus Electric Vehicles launched in 2018 to make it seamless to switch to cleaner, greener driving. Our mission is to drive sustainable change, decarbonise the planet and provide our customers with fair pricing and a fantastic experience.

We’re an Octopus Energy company—an innovative new energy supplier. We are part of the Octopus Energy Group, which seeks to improve the lives of millions of people by transforming the industries we operate in. The Octopus Group incorporates Octopus Energy, Octopus Healthcare, Octopus Investments, Octopus Property, Octopus Ventures and Octopus Labs.

If this sounds like you then we’d love to hear from you.

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we’ll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we’re looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.

Where necessary, we sometimes use AI tools to help with parts of our hiring process, like reviewing applications or assessing responses.

We’re lucky to receive a huge amount of interest, so these tools help our recruiters manage that volume, not replace them. Ultimately, every hiring decision (for example, whether to progress your application or not) is always made by a real person in our Talent team.

If you’d like to know more about how we use your data, you can reach out to us via email at [email protected]. We’re happy to help!

Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology and helping to reclaim an internet built for people, not companies. Our work focuses on diverse areas including AI, social media, security and more. And we’re doing this while never losing our focus on our core mission to make the internet better for people.

The Mozilla Corporation is wholly owned by the non-profit 501© Mozilla Foundation. This means we aren’t beholden to any shareholders—only to our mission. Along with thousands of volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

The Data Science organization shapes Mozilla’s most important business decisions through data. As a Senior Staff (P5) Data Scientist, you will be an analytical leader, partnering with senior executives to turn ambiguity into clear, data-driven recommendations that influence Mozilla’s long-term strategy.

What you’ll do:

• Strategic Influence: Shape Mozilla’s most important business decisions with rigorous, data-driven insights. Turn ambiguity into clear recommendations that influence executive thinking and long-term strategy.
• Trusted Partnerships: Build trusted relationships with senior leaders and cross-functional partners. Surface tradeoffs, align stakeholders with differing perspectives, and help teams make better, faster decisions.
• Technical Excellence: Design and deliver sophisticated analytical solutions to solve complex, ambiguous problems involving large-scale, high-dimensional data. Set a high technical bar through sound methodology, statistical rigor, and pragmatic execution.
• Mentorship and Growth: Serve as a technical leader within the Data Science community. Mentor data scientists, advise managers on technical direction, and elevate the quality of analytical work across the organization.

What you’ll bring:

• Exceptional Communication: Outstanding verbal and written communication skills, with the ability to translate complex technical findings into clear, decision-ready recommendations while preserving analytical rigor. Proven success communicating effectively with both technical and executive audiences.
• Influence Without Authority: A track record of driving alignment across cross-functional teams, earning trust through expertise, and leading through influence rather than formal authority. Experience across multiple industries, domains, or problem spaces is a plus.
• Technical Mastery: Deep expertise in Python or R, SQL, statistics, and modern data science tooling. A strong foundation in analytical methods, paired with curiosity for emerging technologies and sound judgment about when to apply them.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave

About Mozilla

Mozilla exists to build the Internet as a public resource accessible to all because we believe that open and free is better than closed and controlled. When you work at Mozilla, you give yourself a chance to make a difference in the lives of Web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the Web as the platform and help create more opportunity and innovation for everyone online.

Commitment to diversity, equity, inclusion, and belonging

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission.  We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, persons of all sexual orientations, gender identities, and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment, as appropriate. Please contact us at hiringaccommodation@mozilla.com to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture), religion (including religious grooming and dress practices), gender, gender identity, gender expression, color, national origin, pregnancy, ancestry, domestic partner status, disability, sexual orientation, age, genetic predisposition, medical condition, marital status, citizenship status, military or veteran status, or any other basis covered by applicable laws.  Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior, conduct, or purpose.

Group: C

#LI-REMOTE

Req ID: R3163

Hiring Ranges:

Canada Tier 1 Locations

$191,000—$255,000 CAD

Canada Tier 2 Locations

$173,000—$231,000 CAD

Description

At Toku, we create bespoke cloud communications and customer engagement solutions to reimagine customer experiences for enterprises. We provide an end-to-end approach to help businesses overcome the complexity of digital transformation and deliver mission-critical CX through cloud communication solutions. Toku combines local strategic consulting expertise, bespoke technology, regional in-country infrastructure, connectivity, and global reach to serve the diverse needs of enterprises operating at scale.

Headquartered in Singapore, Toku supports customers across APAC and beyond, with a growing footprint across global markets. As a publicly listed company, Toku continues to scale its presence and impact across international markets.

As our Product Operations & Strategy Lead, you will build the operational and analytical foundations that help Product make smarter, faster and more commercially informed decisions. Working closely with the Head of Product, Engineering and cross-functional stakeholders, you’ll establish product measurement, pricing models, strategic planning rhythms and operational processes that connect product strategy to measurable business outcomes. This is a high-impact individual contributor role with significant influence over product investment, roadmap prioritisation and commercial decision-making. You will thrive in this role if you enjoy combining analytical thinking, commercial acumen and operational excellence to solve complex product challenges.

Requirements

What you will be doing

• Product Measurement & Instrumentation: Build Toku’s product measurement capability from the ground up by defining meaningful product metrics across adoption, usage, quality, latency, unit cost and margin, ensuring every major product initiative has measurable success criteria.

• Analytics & Data Quality: Partner closely with Engineering and data teams to define instrumentation requirements, event tracking, metric definitions and data quality standards that create trusted, automated product reporting.

• Pricing & Commercial Strategy: Develop and maintain the analytical models that support pricing, packaging and commercial decision-making, including usage-based billing logic, AI and connectivity services, unit economics, rate simulations, margin analysis and ongoing pricing calibration.

• Product Strategy & Prioritisation: Establish a pragmatic goal-setting framework that translates product strategy into measurable objectives, supporting roadmap prioritisation through impact modelling, investment analysis and evidence-based decision making.

• Operational Excellence: Build and continuously improve the operating rhythms that enable Product to scale effectively, including intake and prioritisation processes, release readiness, launch coordination, documentation standards and efficient collaboration across distributed teams.

• Cross-functional Collaboration: Work closely with Product, Engineering, Finance and executive stakeholders, providing analytical insight and commercial recommendations that influence pricing, investment and roadmap decisions while recognising that final commercial approval sits with executive leadership.

• Continuous Improvement: Champion a data-driven culture where product decisions are supported by measurable evidence, helping the organisation focus on the metrics that genuinely influence outcomes rather than reporting for its own sake.

• Ownership: Establish Product Operations as a strategic capability within Toku, creating scalable frameworks that allow Product Managers to spend more time on customer discovery and product delivery.

We’d love to hear from you if you have

• Product Operations Experience: 6+ years of experience in Product Operations, Strategy & Operations, Product Analytics or commercially focused Product Management within a B2B SaaS environment. Experience building a new function or capability from scratch would be highly advantageous.

• Analytical Skills: Strong quantitative and analytical capability, with hands-on experience using SQL, modern Business Intelligence (BI) tools and advanced spreadsheet modelling to develop robust pricing, forecasting and unit economics models.

• Commercial Modelling: Experience building pricing, packaging and commercial models, particularly for usage-based or hybrid pricing models (per-seat plus consumption). Experience within communications platforms, infrastructure software or AI products would be a strong advantage.

• Product Analytics: Practical experience defining meaningful product metrics, establishing product instrumentation and translating data into actionable business recommendations.

• Technical Understanding: Sufficient technical depth to collaborate effectively with Engineering teams on instrumentation, event tracking, data pipelines, metric definitions and data quality.

• Strategic Thinking: Strong commercial judgement with the ability to evaluate investment opportunities, prioritise competing initiatives and support strategic decision-making through evidence and financial modelling.

• Product Operations: Experience designing lightweight operational processes that improve delivery, launch readiness, documentation and cross-functional collaboration without creating unnecessary overhead.

• Communication: Excellent written and verbal communication skills, with confidence presenting recommendations, influencing senior stakeholders and working effectively across distributed, cross-functional teams.

• Independence: Comfortable working autonomously in a scaling organisation, managing ambiguity and handling commercially sensitive information with professionalism and discretion.

• Location: This role can be based in The Netherlands – Hybrid work model, or in wider Europe – remote.

Toku has been recognised as a LinkedIn Top Startup and by the Financial Times as one of APAC’s Top 500 High Growth Companies. If you’re looking to be part of a company on a strong growth trajectory while working on meaningful, real-world challenges, we’d love to hear from you.

Who we are

At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.

Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.

.

Hiring and how we work

We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!

Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.

.

See yourself at Twilio

Join us as our next Principal Presales Engineer on Twilio’s Strategic Communications team!

About the job

This position is needed to enable our customers to build the future of communications. The Principal Presales Engineer is a critical part of the sales team focused on our Strategic segment.

Twilio’s Principal Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.

Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.

As a Principal Presales Engineer you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.

Responsibilities

In this role, you’ll:

• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
• Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
• Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
• Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
• Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
• Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
• Contribute to the broader Twilio Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
• Mentor less experienced Solutions Engineers

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn’t followed a traditional path, don’t let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
• Excellent communicator and presenter able to gain audience confidence
• An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
• Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
• Previous software development experience or working knowledge in one or more of the following areas:
• Experience with sales methodologies
• Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience

Desired:

• Previous experience in Telecom, SIP, Contact Center, or Security.
• Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.

Location

This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Compensation

*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.

The estimated pay ranges for this role are as follows:

• Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
• Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
• Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
• This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Application deadline information

Applications for this role are intended to be accepted until September 30 2026, but may change based on business needs.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That’s why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you’re ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn’t what you’re looking for, please consider other open positions.

.

Stay alert to recruitment fraud

We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.

.

Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.